FAQ

How long will my order take to arrive?

We offer tracked next day delivery or standard delivery 2-4 days

Do you offer International shipping?

Yes we do but unfortunately the customer is liable for duty and tax

How do I return an item?

Log in with the email you made the purchase on.  Customer account

Select the order, then item you wish to return. Then package your unworn item with all tags still attached and return tracked delivery to

HANSINE, 4 ORCHARD LANE, CASTLE ACRE, KINGS LYNN, PE32 2BE, UK

We will notify you once we have processed your return, please allow 14 days for this.

My item is faulty

Please contact customerservices@hansine.co  as will be able to offer you an exchange or refund