Shipping

We offer worldwide tracked shipping

Please note all orders outside of the UK ex duty and tax

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase was delivered to you, unfortunately we can not offer you a refund. 

We are unable to accept International returns at the moment.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, please log in using your email address.

Link to returns

To return your product, you should mail your product to:

HANSINE, 4 ORCHARD LANE, CASTLE ACRE, KINGS LYNN, PE32 2BE, United Kingdom

Please note the customer is responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.